Privacy Policy

Flee (“Flee,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard information when you join our waitlist or use the Flee mobile application and the website at fleeapp.ca (collectively, the “App”).

By using the App, you agree to the practices described here. If you do not agree, you should stop using the App. This Policy should be read together with our Terms of Service.

Important disclaimers

Flee is a faith-based, non-medical, educational, and self-help application designed to support personal habit tracking, accountability, and spiritual encouragement related to freedom from pornography and related struggles. The App is not a healthcare service, medical device, therapy platform, counseling service, or treatment program, and does not provide medical advice, diagnosis, or treatment.

Flee does not create, receive, maintain, or transmit Protected Health Information under HIPAA, and is not a treatment-records program. No doctor-patient, therapist-client, counselor, or clergy relationship is created through the App. Information you enter may be personal and sensitive and is entered voluntarily for your own habit tracking. Anyone seeking professional help for addiction, compulsive behavior, or mental health concerns should consult a qualified professional.

Definitions

To make this Policy clear, the following terms have the meanings below:

• Account: a unique account created for you to access the App.
• Fellowship and Accountability Partner: a Fellowship is a group within the App for mutual support; an Accountability Partner is an individual you designate (or who designates you) to share certain progress and activity data with for mutual accountability.
• Shield: the optional content-filtering feature of the App that blocks access to specified categories of websites or content and records blocked-access attempts. The Shield may not be available in all versions of the App.
• Personal Data: any information that relates to an identified or identifiable individual.
• Service Provider: a third party that processes data on our behalf to help operate the App, such as hosting, database, analytics, and support providers.
• Usage Data: data collected automatically, generated by your use of the App or by the App's infrastructure.

1. Information we collect

1.1 Information you provide

Account information. When you create an account or join the waitlist, we may collect your email address, name, age, account creation date, last sign-in date, and a profile photo URL if you use a third-party sign-in.

Profile and preferences (optional). You may choose to provide additional information such as your goals, motivational notes, reminder preferences, personalization settings, and faith or religious preference. Because Flee is a faith-based App, some features are tailored to this information. Providing it is optional.

Habit tracking and personal logs. You may voluntarily enter information such as Days Free, Breach and Relapse logs, reasons for pursuing freedom, Surrender prayers, journal entries, triggers or notes, mood or heart-posture check-ins, self-assessment responses, and progress data. This information is used to generate your in-App tracking tools, visualizations, reminders, treasures, and insights. Flee does not independently verify these entries.

Fellowship and community content. If you take part in Fellowship or other community features, we collect the content you voluntarily submit, such as posts, prayer requests, testimonies, comments, messages, voice messages, attached photos, and your display name. Where possible, these features may allow a chosen display name rather than your real name.

Payment and subscription information. Subscriptions may be purchased through the Apple App Store, Google Play, or a third-party processor such as Stripe. Payment processing is handled by those providers, and Flee does not store full payment card numbers or credentials.

1.2 Information collected automatically

Device and technical information may include device model and type, operating system version, App version, platform-permitted device identifiers, IP address, and crash and diagnostic reports.

Usage and analytics data may include features used, session duration, navigation patterns, performance metrics, and error logs, processed through tools such as Firebase or similar services, solely to improve functionality, reliability, and performance.

Permissions. The App may request optional permissions including push notifications, and camera, photo library, and microphone access used for attaching photos and sending voice messages in Fellowship chat. Permissions are requested only when needed and can be revoked in your device settings. Flee does not access your contacts or precise location.

1.3 Shield (content filter) data, when enabled

If and when you enable the Shield, the App automatically collects the domain names of blocked websites and the categories blocked, date and time stamps of blocked-access attempts, and Shield status changes (when it is enabled or disabled). This data is collected solely to provide the Shield and your activity history, and, where you have set up accountability sharing, to notify the people you have designated. The Shield is optional, and you can stop this collection at any time by disabling it.

1.4 Accountability sharing data

If you set up Fellowship sharing or designate an Accountability Partner, we collect the information needed to operate that feature, such as the partner names or nicknames you provide, your sharing and notification preferences, the device identifiers needed to deliver notifications, and the progress, streak, and (where the Shield is enabled) blocked-attempt information you choose to share.

2. Sensitive personal information

Some information you voluntarily enter relates to personal habits, emotional or spiritual states, faith, sexual behavior, and, where the Shield is enabled, blocked-access activity. In some jurisdictions this is treated as sensitive personal data. Flee processes it only to provide the tracking, Shield, and accountability features you request, to generate your own progress metrics, and to enable App functionality. Sensitive behavioral, faith, or Shield information is never sold, used for advertising profiling, or shared with data brokers. You may delete entries or request account deletion at any time.

3. Your control over personal entries

Personal logs, prayers, and notes you enter are created and controlled by you. Flee does not evaluate or interpret them as medical or psychological assessments. You control whether to enter, edit, or delete information, whether to enable the Shield, and which individuals (if any) you share with. Flee does not monitor personal logs except where necessary to maintain platform integrity, enforce our Terms, or investigate misuse.

4. How we use information

We use information to:

• provide and maintain the App and your account;
• generate habit-tracking insights, heart-posture and progress analytics, and reminders;
• operate Fellowship, accountability sharing, and (where enabled) the Shield, including sending notifications to people you have designated;
• improve performance and reliability;
• communicate service updates and respond to support requests;
• process subscriptions and billing;
• detect fraud or abuse and enforce our Terms;
• comply with legal obligations.

Sensitive behavioral, faith, and Shield information is used only for functionality you request.

5. Consent for sensitive features (the Shield and accountability sharing)

The Shield and accountability features involve collecting and sharing sensitive information about your activity. By enabling them, you provide explicit consent as follows:

• Shield consent. When you enable the Shield, you consent to the automatic collection, storage, and processing of blocked-attempt data as described in this Policy. You may withdraw consent at any time by disabling the Shield, though previously collected data is kept until it is automatically deleted per our retention schedule.
• Accountability sharing consent. When you invite or accept an Accountability Partner, or share within a Fellowship, you consent to sharing your progress and streak information, your sharing status, and (where the Shield is enabled) blocked-attempt and Shield-status information with the specific people you designate. They may receive notifications, including when blocked content is accessed or when the Shield is disabled, and may view the activity history you have shared.
• Your control. Accountability relationships are established only through your explicit invitation or acceptance, and you may revoke a person's access at any time in the App. You represent that you understand the sensitive nature of this information and have made an informed decision to share it.

6. Legal basis for processing (EEA and UK)

Where the GDPR or UK GDPR applies, we process personal data on the basis of performance of a contract (to provide the App), legitimate interests (security, analytics, fraud prevention, and product improvement), consent (for optional features such as notifications, analytics, the Shield, and accountability sharing where required), and legal obligations.

7. How we share information

Flee does not sell personal information. We share information only in limited circumstances:

• Service providers. Vendors that help operate the App, such as cloud hosting and database providers (for example, Supabase), analytics providers, payment processors, and support tools, which are required to protect personal information and use it only for authorized purposes.
• Your Fellowship and Accountability Partners. The progress, status, and (where enabled) Shield information you choose to share, with the specific individuals you designate, as described in section 5. You control this sharing and can revoke it at any time.
• Legal compliance and safety. Where needed to comply with law, a subpoena, or a court order, to enforce our Terms, to protect user safety, or to investigate suspected abuse or unlawful conduct.
• Business transfers. If Flee undergoes a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred to the successor entity, which must handle it consistent with this Policy or provide notice of material changes.

8. Data security

We use industry-standard safeguards, including encryption in transit, access controls, secure cloud infrastructure, and security monitoring. Given the sensitivity of Shield and accountability data, we apply additional safeguards for it, including limiting visibility to you and the people you explicitly designate, automatically deleting blocked-attempt data on the schedule below, and securely transmitting accountability notifications. No system can guarantee absolute security, so please protect your account credentials and notify us of any suspected unauthorized access.

9. Security incidents

In the event of a confirmed incident involving unauthorized access to personal information, Flee will take reasonable steps to investigate, mitigate harm, and provide notice where required by law, through email, in-App notice, website notice, or another reasonable method.

10. Data retention

We retain personal information only as long as reasonably necessary to provide the App, maintain accounts, support tracking features, process subscriptions, and meet legal obligations. Specific periods include:

• Shield blocked-attempt data and Shield status events: retained for ninety (90) days from collection, then automatically and permanently deleted.
• Accountability relationship data: retained for the duration of the relationship; when you remove a partner or either party ends it, that person's access is immediately revoked.
• Account and profile data: retained while your account is active.
• Usage and analytics data: generally retained for a shorter period, except where needed for security or functionality.

When you delete your account or submit a verified deletion request, we take reasonable steps to delete or permanently anonymize the associated personal information, including all accountability relationships, within a reasonable timeframe, unless retention is required to comply with law, resolve disputes, enforce our Terms, or prevent fraud. Anonymized or aggregated data that no longer identifies you may be retained for analytics and product improvement.

11. Cookies, tracking technologies, and analytics

The App and website may use cookies, mobile identifiers, SDKs, or similar technologies to remember preferences, measure performance, and analyze feature usage, solely for operational and product-improvement purposes. Flee does not use your habit logs, heart-posture data, faith information, Shield data, or recovery entries for advertising or marketing profiling. Where applicable, you can manage some tracking preferences through your device settings.

12. Aggregated and de-identified data

Flee may create aggregated or de-identified information that does not reasonably identify you, and may use it to analyze usage patterns, improve the App, develop features, and conduct research. Aggregated or de-identified data may be retained and used indefinitely.

13. Your privacy rights

Depending on your location and applicable law (including the GDPR, UK GDPR, and CCPA/CPRA), you may have the right to request access to, correction of, or deletion of your personal information; to restrict or object to certain processing; to withdraw consent; and to opt out of certain uses. To exercise these rights, contact us at graham@fleeapp.ca. We may need to verify your identity, and we will respond within the timeframe required by applicable law. Some information may be retained where necessary to provide core functionality, complete transactions, comply with law, or prevent fraud.

14. International data transfers

Information may be processed or stored outside your country of residence, including in the United States or Canada. Where required by law, international transfers are protected through appropriate safeguards such as Standard Contractual Clauses.

15. Automated insights

The App may use automated systems to generate progress insights, heart-posture metrics, reminders, and habit analytics from information you enter. These are designed solely to help you track habits and growth and do not constitute medical or psychological evaluation. You remain in control of the information you enter and may delete it at any time.

16. Age restrictions

Because the App addresses topics relating to sexual behavior, Flee is intended for users who are at least 16 years old, or the age of digital consent in their jurisdiction. By using the App, you represent that you meet the applicable age requirement. We do not knowingly collect personal information from anyone below the required age, and we may suspend or terminate accounts and delete associated information where age requirements are not met.

17. Third-party services

The App may link to or rely on third-party services. This Policy does not apply to those services, and you should review their privacy policies.

18. Account deletion

You may delete your account through the App settings or by contacting graham@fleeapp.ca. Deletion will remove personal data associated with the account, including accountability relationships, except where retention is required by law.

19. Changes to this Policy

We may update this Privacy Policy from time to time. Material updates may be communicated through the App, by email, or by posting an updated policy, and continued use after an update constitutes acceptance of the revised policy.

20. Contact

Questions about this Policy or your privacy rights? Contact us at graham@fleeapp.ca.